Frequently Asked Questions
Q: How long is the inflatable rental?
A:
Inflatables are rented for a maximum of 8 hours.
Q: Can the inflatable be left overnight?
A:
During a regular 8 hour rental event the inflatable cannot be left overnight. Requests for overnight rentals are decided on a case by case basis and may incur an additional charge.
Q: When will the inflatable be delivered and picked up?
A:
The inflatable will be delivered at least one hour before your event
and left for a maximum of 8 hours. After your event is over, usually within an hour, the inflatable will be picked up. Rent A Jumpy will call the day before your event with exact deliver and pickup times.
Q: My event is in the afternoon, can I have the inflatable delivered early in the morning?
A: Sometimes deliveries are made in the morning, even if your event is not until the afternoon. Deliveries are often dictated by the route of the delivery truck and the location and time of other events. We will make every attempt to accommodate your delivery time.
Q: Can adults play in the inflatable?
A: Adults should not be actively playing in inflatables with children. Adults can sit in the inflatables with their children but should not actively jump with them. The weight difference can easily bounce the child around uncontrollably causing an accident and injuring the child. The weight limit for inflatables is 200 lbs.
Q: How many children can get in the inflatable?
A: The number of children allowed on or in each inflatable is listed on the front of the unit alongside the rules. Most basic inflatables can have 10 children, units with slides are limited to six children and most slides can only have two children on them at a time. The first goal is safety and you should never allow more children in an inflatable than allowed. You will need to reduce the maximum number allowed if all riders are larger children such as teenagers.
Q: What happens if it rains?
A: You cannot use the inflatable while raining. Please unplug the unit and place the electrical motor under cover. When it stops raining you can inflate the unit again. Even if you will not use the inflatable after the rain, please inflate the unit to help dry it off before it is picked up.
Q: If it rains do I get my money back?
A: No. Once an inflatable is delivered, per the contract, you have to pay the full price. Per the contract, we reserve the right to cancel delivery if it is raining during setup or severe weather is imminent. We will of course make every effort to deliver the inflatable and accommodate your requests if it rains on or before your event.
Q: Why do I have to sign all this paperwork?
A: Inflatables are considered amusement rides by the State of Ohio and are licensed and inspected by the Department of Agriculture every year. The same inspectors who inspect roller coasters at King's Island, inspect our inflatables every year. The State of Ohio has specific rules for inflatables, the most important is the safe operation of the unit. The State of Ohio requires a trained operator for each inflatable. We will provide training and require you to sign a document certifying you have been properly trained and you will ensure all inflatables at your event have at least one trained operator. This is a State of Ohio requirement.
Q: What happens if someone gets hurt?
A:
It is extremely rare for an individual to get hurt while using an
inflatable. In our experience, the only people who get injured are
children not following the rules or adults "goofing off" in the
inflatables. If the rules are strictly enforced the children will have
a safe and fun time. If an accident does occur, of course you should
attend to the injured person immediately and take appropriate action.
Please contact Rent A Jumpy immediately if the accident requires an
ambulance or hospitalization. The lessee is legally responsible for injured individuals and must sign a waiver releasing Rent A Jumpy from any liability.
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